Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-10 days, mass produaion time needs 20-50 days for order quantity more than
Q3. Do you have any MOQ limit for mass order?
Q4. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Founhly We arrange the production.
Q5. Is it OK to print my logo on vacuum sealer product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products.
Q7: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
During the guarantee period, we will send new machine with new order for small quantity. For defective batch produçts, we will repair them and resend them to you or we can discuss the solution.